As long as it is a valid phone number, even if the name doesn’t match, the transaction is processed once you confirm payment and the fund cannot be reversed. If you made a mistake with the recipient’s phone number, unfortunately, there is nothing we can do. Make sure you input the correct phone number. To get in touch, please send an email to via your registered email address.
We would be more than happy to assist you in reviewing the situation. If you made an error with the phone number or recipient name, please don't hesitate to reach out to us. We cannot modify or refund bank transfers once they are processed so it's crucial to ensure the details are correct. We make it easy for you to edit any transfer details before the final payment confirmation step. Please always double-check every transaction detail before you send money. If you sent money to the wrong person or to the wrong number, what can you do? You can send funds up to the maximum limits permitted by our standard sending policies. We also have an article to explain the 2.5% incentive here. We will simply charge a small percentage of the exchange rate and no additional transfer fees. How much will you pay to send to Bangladesh?
You can send money via Taptap Send to any bank in Bangladesh, or to cash pickup services using BRAC Bank, Bank Islami, Mutual Trust Bank, Sonali Bank, Dutch Bangla Bank or you can also send to bKash, Nagad or Rocket mobile money wallet.